Returns & Exchanges
At Fatboy Mini BMX, we want you to be fully satisfied with your ride; if you are not 100% happy, you can return your unused gear within 30 days of delivery for a refund or exchange. Please ensure all items are in their original packaging and have not been assembled or ridden to qualify for a return.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and instructions.
- 2.Pack Your Gear
Securely pack your Mini BMX or parts in the original factory box, ensuring all components, tools, and manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided return shipping label to the outside of the box and drop it off at the designated carrier location for transit back to our warehouse.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned items, we will process your refund or ship out your exchange within 5-7 business days.